So I'm really excited for a good customer experience, for people taking the TOEFL.

所以我真的很兴奋能为参加托福考试的人提供良好的客户体验。

Chef Han and myself worked on elevating the duck's roasting quality, recipe, plating, and customer's experience.

韩厨师和我致力于提高烤鸭的品质，完善食谱、改善装盘和顾客的体验。

Whether it's fulfilling orders or delivering packages, those teams are working constantly to improve the customer's experience.

无论是完成订单还是派发包裹，这些团队都在不断地努力以改善客户体验。

They can also impact the customer experience.

它们还会影响客户体验。

We've been so focused on the customer experience.

我们一直非常关注客户体验。

Let's keep that customer experience in mind.

让我们记住这个客户体验。

It could be in the customer experience that's wrapped around the product.

它可能在与产品包装成一体的客户体验中。

There is that customer experience aspect that might rub people the wrong way.

客户体验方面可能会惹恼人们。

So I do think that the technology arena around customer experience is very important.

所以我确实认为围绕客户体验的技术领域非常重要。

Bad customer experience, bad food, waiting in lines, it feels a little airliney.

糟糕的客户体验，糟糕的食物，排队等候，感觉有点空虚。

Deimante Zebrauskaite, head of the customer experience department at Lithuania Post, said " We felt a moral duty to do this" .

立陶宛邮政客户体验部负责人德曼特·泽布卢斯凯特说：" 我们觉得这样做是道义上的责任。"

It's creating a customer experience, creating entertainment around the selling of a product.

它创造了客户体验，在销售产品时提供娱乐。

So let's talk about that customer experience strategy.

那么，让我们谈谈客户体验战略吧。

I'm a CX specialist, which means customer experience.

我是一名客户体验专员，也就是负责顾客体验的人。

And then there's the people who leave good reviews, who have just had a good pleasant customer experience because people are friendly.

然后是那些留下好评的人，他们刚刚获得了愉快的客户体验， 因为人们很友好。

" I think we will see really interesting customer experiences in the next few years as more content from museums and archives becomes digitized, " she said.

“我认为，随着博物馆和档案馆的更多内容数字化，未来几年，我们将看到非常有趣的客户体验。”

While their innovation in customer experience is what stands out from afar, Hai Di Lao's backstage operations are an equally critical part of its winning business model.

如果说，海底捞不断创新，提升顾客体验，是它在火锅行业出类拔萃的原因，那么，海底捞的后台操作规程也是它成功商业模式的关键一环，两者的重要性不相上下。

You've probably seen that when a customer experiences a problem and you resolve it for them quickly, that customer becomes more loyal than they were before the problem.

你们会发现当顾客遇到难题而你能快速帮助他们解决问题后，顾客会比发生问题前更有忠诚度。

You know, I'm a big fan of customer experience and test taker experience, so these last changes, I'm actually more excited about them, that I am, anything else.

你知道，我是客户体验和考试体验的忠实粉丝，所以最后这些变化，实际上我对它们更感兴趣，而我对其他事情也感兴趣。

And think of a young Robert, captivated at the state fair, when you think about CX, which is a cool vocabulary word for customer experience, CX.

当你想到CX时，想象一下年轻的罗伯特在州级展览会上着迷的样子。CX是一个很酷的词汇，表示顾客体验。