Pretty much everyone agrees that bringing Clooney on board was a masterstroke – except Gaillard.

几乎所有人都同意，请克鲁尼来代言是一个高招——除了盖拉德。

In 1997, Gaillard left Nespresso to run Nestle's ice-cream business in the US.

1997年，盖拉德离开了奈斯派索，转而去美国经营雀巢的冰淇淋业务。

It doesn't take much to reopen the old wounds. " Gaillard is un diable, " Favre told me.

揭开旧伤口不需要很多时间。法夫尔告诉我，“盖拉德是一个魔鬼。”

In his version of the story, Gaillard was a brash operator who made his position unbearable.

按照他的讲述，盖拉德是一个自以为是的经营者，这让他的工作难以承受。

In 2008, Gaillard launched the Ethical Coffee Company, which sold biodegradable capsules for Nespresso machines.

2008年，盖拉德成立了道德咖啡公司，该公司为奈斯派索咖啡机销售可生物降解的胶囊。

One of Gaillard's innovations was to rebalance the business towards making revenue from the capsules rather than the machines.

盖拉德的创新之一是重新平衡业务，使其从咖啡胶囊获利，而不是咖啡机。

Gaillard also overhauled the capsules, reducing the aluminium content and putting up the price by 50%.

盖拉德也彻底改革了咖啡胶囊，减少它的铝含量，并把价格提高了50%。

Gaillard is only too glad to correct the record. " Those who really know the story, know it was me, " he said.

盖拉德非常想纠正这一事实。他说，“那些真正了解这个故事的人，知道我才是那个人。”

" My name is forbidden at Nestle, " Gaillard said, noting that there is no mention of him anywhere on the company website.

我的名字在雀巢公司是被禁止的，”盖拉德说，并指出公司网站上没有任何地方提到他。

Gaillard would work alongside Favre, but his brief was clear: if he couldn't turn the ship around, it would be sunk.

盖拉德将和法夫尔一起工作，但是他的陈述很清楚：如果他不能拯救这个产品，它就会彻底失败。

" At the original launch the product was wrong, the positioning was wrong and the targeting was wrong, " Gaillard told me.

盖拉德告诉我，“最初发布的产品是错误的，定位和目标都是错误的。”

In 1988, in a bid to rescue the product, Nestle brought in Gaillard, a tobacco man who had created the clothing brand Marlboro Classics when he worked at Philip Morris.

1998年，为了拯救这个产品，雀巢请来了盖拉德，他在菲利普·莫里斯公司工作时创立了服装品牌万宝路。