Desire lines are the unvarnished truth about how people use what you've built.

欲望线是关于人们如何使用你所构建的东西的不加掩饰的真相。

Even if a boss genuinely wants to hear the unvarnished truth, employees may not be comfortable delivering it.

即使老板真的想听到赤裸裸的真相，员工也可能不愿意说出来。