Chivalry these days means polite behaviour usually by men towards women.

在今天，骑士精神通常指的是男士对女士的礼貌行为。

He says we shouldn't just follow the values of civility-that means polite behaviour.

他说我们不应该只讲客套——指的是礼貌的行为。

Now, let's move on and talk about phone etiquette – etiquette means rules of polite behaviour in society or among people in a certain group.

现在我们接着讨论电话礼仪。礼仪是指对社会或者特定集体中礼貌行为做出的规定。