This past Christmas, I bought my mom this photo scanner for Christmas.

去年圣诞节，我给我妈妈买了这个照片扫描仪作为圣诞礼物。

It's the Plustek photo scanner Z300, I think is the name.

这是 Plustek 照片扫描仪 Z300，我想这是它的名字。

You are going to be listening to me call customer support for this photo scanner, and I will be explaining some common expressions that you hear the support guy say and you hear me say.

你将听到我打电话给这个照片扫描仪的顾客支持部门，我将解释一些你听到顾客支持部门员工说的和你听到我说的常见表达。