Well, also I think if we aim for operational excellence we will be able to get a better class of customer.

嗯，我还认为，如果我们在运营上追求卓越，我们将能够获得更好的客户阶层。

The first value discipline we call operational excellence.

第一种价值类型我们称之为运作卓越型。

I think it's super interesting and we're seeing it live really in the news stories because over the years you would hire people with a track record of operational excellence, you know, that have the CV that's just absolutely phenomenal.

我认为这非常有趣， 我们在新闻报道中看到它真的存在， 因为多年来， 你会雇用具有卓越运营记录的人，你知道，他们的简历绝对是非凡的。