Steel has given that 20-hour figure when describing her " exhausting" process in the past: " I start the book and don't leave my desk until the first draft is finished."

斯蒂尔在描述她过去“精疲力竭”的写作过程时给出了 20 小时的数字：“我开始写书，直到第一稿完成才离开我的桌子。”

Now, at the moment, if your bank makes a decision that you're not happy with, you can go to the Financial Ombudsman once you've exhausted the bank's internal complaints process.

现在，如果您对银行做出的决定不满意，在完成银行内部投诉流程后， 您可以向金融监察员寻求帮助。