They include: physical appearance, energy, rate of speech, pitch and tone of voice, gestures, expression through the eyes, and the ability to hold the interest of others.

外表、活力、语速、语音语调、手势、眼神，以及使他人对你保持兴趣的能力。

Other retail energy providers used a different strategy to manage the market unpredictability: pass the risk on to their customers by offering direct access to wholesale energy rates for a monthly fee.

其他零售能源提供商采用不同的策略来管理市场的不可预测性：通过按月付费直接获取批发能源费率，将风险转嫁给客户。