If the customers, if our partners don't have the capabilities of doing things that our business needed, we do it.

如果客户，如果我们的合作伙伴没有能力做我们业务需要的事情，那我们就会去做。

For managers, this means that employees must have the capability of doing the job and must regard the appraisal process as valid.

对于管理者来说，这就意味着员工要有能力胜任工作，并且相信评估制度的有效性。