To our disappointment, we found a short weight of 35 tons.

令我们失望的是，我们发现缺重35吨。

But what about the case of disqualification or short weight on arrival?

但如果货物到达时出现质量不合格或短重的情况怎么办？

But what about the case of disqualification or short weight on arrival?

但如果货到后发现质量不合格或短货怎么办？

We have heard about the reputation of both CIB and your products and never doubt them, but what in case there is short weight or disqualification?

对贵方产品及商检局的良好信誉我们已有所闻，因此并不怀疑，但万一出现短重或质量不合格的情况怎么办？