12.What's the difference between service design and service standard?

服务设计和服务标准的区别是什么？

16.Um, so backing up, Service design is...uh, think of the cafeteria here on campus.

那么再回过来，服务设计是… … 嗯，你可以想想学校这里的自助餐厅。

While the ship's information desk is designed to sell the cruise line's shore excursions, tourist offices on shore are a service designed to help independent travelers.

邮轮上的问讯处旨在销售游轮的岸上游览，而岸上的旅游咨询处则是旨在帮助独立旅行者的服务。

The good news is, we now have an array of goods and services designed to optimize our lives and squeeze that puzzle into an impermeable, airtight hunk of productivity.

好消息是，我们现在拥有一系列商品和服务，旨在优化我们的生活，并将这个难题压缩成一个不透水、密不透风的生产力大块。