Several tips on the successful use of the office telephone have been collected from many companies over the years.

多年来不少公司行号累积了有关成功运用公司电话的若干提示。

Everyone who uses an office telephone should remember that a friendly, helpful, and efficient call can make the difference between success and failure with the caller.

每位公司电话使用者皆应牢记，一通友善、热心又有效率的电话会决定与来电者关系的成败。