But she has not been able to so because she does not have any identification documents.

但她一直未能如愿，因为她没有任何身份证明。

At the entrance of the venue, a person's face, identification documents, and ticket order must match, otherwise entry to the venue will be denied.

在场馆入口处，一个人的脸、身份证件和门票顺序必须一致，否则将被拒绝进入场馆。