I'm talking about that emotional work, the hard work.

我说的是那种艰难的情感劳动。

And then you'd have to do the dialect work, and then you have to do the emotional work, but somehow that is seen as just commercial.

然后你必须在方言上下功夫，你必须去琢磨情感，但不知为何，这被视为只是商业。