Be more success and more effective in establishing connection and with that, I'm going to hand it over to Grace who's going to walk us through the implications of the words yes and no in cross culture.

关于如何更成功，更有效地建立联系，我会把这部分的内容交给格蕾丝，她会告诉我们“是”和“不是”在跨文化中的含义。