First, they can contact the manager or the boss in person.

首先，他们可以亲自联系经理或老板。

Esther decided to contact the manager direct.

【direct】埃丝特决定直接和经理联系。

Say it after me: Did you contact the manager? Okay?

跟着我说：你联系经理了吗？好的？

They immediately contacted emergency managers to shut down this key crossing over the Mississippi River to vehicle traffic above and maritime traffic below.

他们立即联系应急管理人员，关闭了密西西比河上这条重要的过境通道，以阻止上方的车辆通行和下方的海上交通。

I'm terribly sorry about this. Thank you for bringing the matter to our attention. I will contact the Food and Beverage manager immediately. I'm sure he'll deal with it.

对此我非常抱歉。非常感谢您提出并让我们注意到这个问题，我马上联系餐饮部经理。我确定他会处理此事的。